Privacy Policy
Your privacy matters. Learn how we collect, use, and protect your personal information.
Nexistry Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services at nxacademy.nexistrydigitalsolutions.com.
Information We Collect
Personal Information You Provide:
- Full name – for account creation and certification
- Email address – for course access and communications
- Mobile number – for payment reminders and OTP verification
- Payment information – processed securely through authorized payment processors (PayMongo, GCash, PayPal)
- Additional notes or special requests (optional)
Automatically Collected Information:
- IP address – for security and analytics
- Browser type and version – for technical optimization
- Device information – to ensure platform compatibility
- Pages visited and time spent on site – to improve user experience
- Course progress and activity completion – to track your learning journey
- Login timestamps and session data – for account security
Information from Third Parties:
- Payment confirmation from payment processors (PayMongo, GCash, PayPal)
- Social media profile information if you connect via Discord or Facebook (optional)
How We Use Your Information
📚 Course Delivery and Access
- Create and manage your account
- Deliver course materials and resources
- Track progress and completion
- Provide Nexistry Core playground access
- Grant community access (Discord)
📢 Communication
- Send course updates and announcements
- Payment reminders (5 days before due date)
- Subscription renewal notifications
- Technical support responses
- Important policy or service changes
💰 Payment Processing
- Process transactions securely
- Send payment confirmations and receipts
- Manage subscription billing cycles
- Handle refund requests (when applicable)
📊 Service Improvement
- Analyze course engagement and completion rates
- Improve content and user experience
- Develop new features and products
- Troubleshoot technical issues
Marketing (With Your Consent):
- ✓ Send promotional offers and new course announcements
- ✓ Share success stories and testimonials (with permission)
- ✓ Provide early bird access to new products
How We Share Your Information
✅ We DO NOT sell your personal information to third parties.
We may share your information only in the following circumstances:
| Category | Details |
|---|---|
| Service Providers |
Payment Processors PayMongo, GCash,
PayPal Course Platform GoHighLevel Email/SMS Email providers, TXTBEE Cloud Storage Data backup services |
| Legal Compliance | When required by law, legal process, or to protect our rights and safety |
| Business Transfers | In event of merger, acquisition, or sale of assets (users will be notified) |
| With Your Consent | Testimonials, success stories, and portfolio features (explicit permission required) |
Data Retention
✅ Active Accounts
Information retained for as long as your account is active. Lifetime access members retain course data permanently.
⚠️ Subscription Data
Active: Retained during billing period
After cancellation: 90 days for potential reactivation
Nexistry Core: Deleted 14 days after non-payment
📋 Legal Requirements
Payment records: 7 years (tax/accounting)
Communication records: 2 years (support reference)
Data Deletion: You may request account deletion at any time. Data will be permanently deleted within 30 days of request. Some information may be retained for legal compliance.
Data Security
We implement industry-standard security measures:
🔒 Technical Safeguards
- SSL encryption for data transmission
- Secure servers with regular backups
- Restricted access to personal information
- Regular security audits and updates
👥 Organizational Safeguards
- Staff trained on data protection
- Access controls and authentication
- Confidentiality agreements with providers
🔑 Your Responsibility
- Keep login credentials confidential
- Use strong, unique passwords
- Report suspicious activity immediately
- Log out from shared devices
⚠️ Please note: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security. You use our services at your own risk.
Your Rights and Choices
| Right | Description | How to Exercise |
|---|---|---|
| Access and Correction | Request copy of your data or update inaccurate information | [email protected] |
| Opt-Out Options | Unsubscribe from marketing emails, opt-out of SMS reminders | Link in emails or reply STOP to SMS |
| Account Deletion | Request permanent account deletion (no refund for unused access) | Email with subject "DELETE ACCOUNT" |
| Data Portability | Export course progress data and submitted activities | Request via email |
Cookies and Tracking
We use cookies for:
- Maintaining login sessions
- Remembering your preferences
- Analyzing site traffic and usage
- Improving user experience
Types: Essential cookies, Performance cookies, Analytics cookies (Google Analytics). Most browsers allow you to refuse cookies.
Third-Party Links
Our platform may contain links to third-party websites (GoHighLevel, Discord, YouTube, social media). We are not responsible for their privacy practices. Review their policies before providing information.
Children's Privacy
Our services are intended for users 18 years and older. We do not knowingly collect information from children under 18. If discovered, we will delete it immediately.
International Data Transfers
Your information may be transferred to and processed in the Philippines. By using our services, you consent to this transfer. We ensure adequate protection regardless of location.
Changes to Privacy Policy
- We may update this Privacy Policy periodically
- Changes effective immediately upon posting
- Material changes will be notified via email
- Continued use after changes constitutes acceptance
- Last updated date shown at top of policy
Contact Us
📬 For questions, concerns, or requests:
To Exercise Your Rights: Send requests to [email protected] with your full name, registered email, and specific request (access, correction, deletion, etc.). We will respond within 30 days.
Nexistry Academy
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Last Updated: February 25, 2026